Shipping policy

Shipping Policy

Overview

Vonic Zelia ships worldwide from the United Kingdom. All orders are processed with care to ensure your jewellery arrives safely and beautifully packaged.

Processing Time
Orders are processed within 1–5business days. During collection launches or promotional periods, processing may take slightly longer.

UK Shipping

• Standard Shipping (2–4 business days): £2.00
• Express Shipping (1–2 business days): £4.99
All UK orders include VAT at checkout.

International Shipping

• Standard International Shipping (7–15 business days): £9.99
• Express International Shipping (3–7 business days): £24.99
Customs duties or import taxes may apply depending on your country. These charges are the responsibility of the customer.

Order Tracking
Once dispatched, you will receive a tracking link via email.

Lost or Delayed Parcels
If your parcel is delayed beyond the estimated timeframe, contact us at support@voniczelia.com and we will assist you